All our presets are made with love and expertise ♡
Of course the possibility still exists that you might not be satisfied with your purchase. The return policy applies as follows:
- Did you already download your presets? Then unfortunately no refund is possible. Due to the digital nature of the products, it cannot be guaranteed that a customer will no longer use the product after a refund.
But, because we find it extremely important that you are satisfied, you can always send an email to email@example.com and we will look for a suitable solution together to make sure you’re satisfied.
- Did you buy presets but didn’t download them yet? Then you can request a refund up to 14 days after the purchase date. You can do this by sending an email to firstname.lastname@example.org.
Have any other questions? Take a look at the FAQ or send us a message and we will help you as soon as we can! ☺
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