Frequently asked questions

A preset is a filter that you apply to your photo with 1 click. It’s like Instagram filters, but much more professional and beautiful! Thanks to a preset, your photo looks like it has been edited by a professional photographer, without needing any technical or editing knowledge and all this in 1 minute. It turns your ordinary smartphone or camera photo into a beautiful image!

All you need to use presets is the free Lightroom app (free for smartphones). This app is available for all types of smartphones. There is also a paid desktop version of Lightroom, which is mainly used by professional photographers or entrepreneurs and is not necessary to apply the presets to your smartphone photos. You do need the paid desktop version of Lightroom if you want to edit professionally shot camera photos on your computer.

It’s very easy to apply presets to your photos within the Lightroom app. With every Oh My Presets purchase you receive a set of files (presets) and a user-friendly manual that tells you exactly how to install and apply the presets in a few minutes, even if you have never heard of presets or Lightroom. In addition, we also provide some extra tips in a free e-book (included with the purchase) to maximize your editing and photography skills and to get the most out of your presets!

With every purchase you will receive an email with a link to download your presets. Every preset pack on the webshop consists of several presets. With every purchase you get at least 6 presets! This is because photos can differ endlessly from each other (light, brightness, colours, …) and 1 preset could never take all those different factors into account. With at least 6 different presets this is possible and you always have a suitable preset that fully matches your photo to get the style you want!

The following elements are included with every purchase:

• At least 6 presets both for mobile and desktop (6 mobile presets and 6 desktop presets)
• A manual for installation and use
• A free e-book with tips for making the most of your presets and taking better photos
• Access to updated versions of your purchased presets

Yes, unless stated otherwise on the product page itself (such as with the Food Lover preset, which is mainly intended for food pictures).

Photos can differ endlessly from each other (light, brightness, colors, environment, …) and 1 preset cannot take all those different factors into account.

That is why there are always several presets in a preset pack from Oh My Presets, so you always have a suitable version that fully matches your photo! For example, preset A from your pack will look good on picture A (beach picture) but might look less good on picture B (living room picture) and preset B will look good on picture B but might look less good on picture A. Either way, your very different pictures will still get the same look you want thanks to the different presets that are available in the pack.

Also important to mention is that in order for presets to work well, pictures have to be decent. Presets are amazing, but they’re not magic. Pictures need to be taken in a well lit environment and with a decent camera quality. Presets cannot fix blurry or extremely dark pictures.

Do you find it difficult to make a choice of presets? Are you unsure about which one you like best or which one best suits your Instagram feed? Then you can always try the following solutions:

Visit the preset guide. On this page you can see each preset applied to the same photo for better comparison.

You can also test our presets for free. Send an email to hello@ohmypresets.com with a maximum of 3 unedited photos and indicate which presets (maximum 5) you would like to see applied to them. We will apply the presets on your photos and send you the results. This way you can immediately see what the presets look like on your own pictures!

With all presets available online, it’s very normal that you have doubts. Presets seem (!) easy to make and are therefore often made by people who do not have the right expertise, leading to people getting disappointed. Fortunately, we and our lovely customers know that we offer 100% quality presets, but you don’t know that yet.

To help you in your uncertainty, here you can read 100% real reviews and see how others experience the presets. Moreover, we will not let you down if you would happen to be dissatisfied. Satisfaction is extremely important to us and that is why you can always send us an e-mail after purchase if you are not satisfied. We would be happy to find a solution for you.

As a last and perhaps greatest help, you can always use our free testing service. This means that you can send 3 unedited photos to hello@ohmypresets.com for free, mention which presets you would like to see applied (maximum 5) and we will send you your photos back with the presets applied to them. That way you can immediately see the results on your own photos.

Presets are a gift for anyone who likes to take their own photos and finds it important or fun that these photos are really beautiful.

Are you afraid that you don’t have the technical knowledge to get started with presets? You don’t have to! You don’t need any technical knowledge. We even assume that you have never ever worked with presets before, so the manual that is included with every purchase is specially made for anyone who has never heard of presets. And even if you don’t understand something, you can always send us a message. We love to help!

Still in doubt? A lot of our customers write in their reviews about how they never used presets before and can do so easily now thanks to the clear manual. You can read them here.

First of all, thank you for wanting to write a review! That really helps us and future customers a lot.

You can write a review via the Facebook page or click the ‘Write a review’ button in an email that you will receive a few days after purchase. With the latter, your review will appear directly on the website.

Are you not satisfied with your purchase? Then it would be nice if you would contact us about this by e-mail. That way we can help you immediately to make sure we can still turn you into a happy customer! 🥰

Due to the digital, downloadable nature of the products, you can only request a refund if you have not yet downloaded your purchase. More information can be found on the refund policy page.

Exceptionally, an error can creep into the system. Did you just buy a preset pack and the payment turned out to be successful, but you didn’t receive an email after a few minutes (also not in the junk folder)? Then we apologize in advance and you can definitely contact us at hello@ohmypresets.com.

Technology, certainly on mobile phones, is not always foolproof. That’s why we always recommend downloading the files on your computer and then forwarding them to yourself (to your phone) in some way.

If you experience problems installing the presets in Lightroom, be sure to first check whether you have followed all of the steps in the manual correctly.

Do the above solutions not help? Don’t worry! Send an email to hello@ohmypresets.com and we will get you started as soon as possible.

Note: make sure that your smartphone always has enough memory to save the files and that your operating system and Lightroom app are up-to-date.

That is possible. There are no presets yet that deliver a 100% successful transformation on every photo that exists. Occasionally it can happen that your photo does not seem completely right after applying a preset. That is why you will find some tips for this in the free e-book that you received with your purchase. Here we explain some sliders of the app you can use to improve your photo without changing the beautiful style of the preset!

Correct, that’s the point. Photos can differ endlessly from each other (light, brightness, colours, …) and 1 preset cannot take all those different factors into account. That is why there are always several presets in a preset pack, so you always have a suitable preset that fully matches your photo!

For example, preset A from your pack will look good on picture A (beach picture) but might look less good on picture B (living room picture) and preset B will look good on picture B but might look less good on picture A. Either way, your very different pictures will still get the same look you want thanks to the different presets that are available in the pack.

Also important to mention is that in order for presets to work well, pictures have to be decent. Presets are amazing, but they’re not magic. Pictures need to be taken in a well lit environment and with a decent camera quality. Presets cannot fix blurry or extremely dark pictures.

Our presets are made with a lot of love and are intended for individual use. It is therefore prohibited that you distribute, share or resell the files, just as you are not allowed to do with other digital purchases on the internet. More information about this can be found in the general terms and conditions.